In an effort to protect our client's and website visitor's privacy and rights, SharkHosting has established a Privacy Policy which explains what information we gather on visitors and what we do with the information that we gather.

This Privacy Policy governs the manner in which SharkHosting collects, uses, maintains and discloses information collected from users of this website (each, a 'user').

User's privacy is very important to SharkHosting. We are committed to safeguarding the information users entrust to us. Which is why we abide by and take seriously the General Data Protection Regulations (GDPR) and the EU-US Privacy Shield.

All personal information communicated with SharkHosting via SharkHosting.co.uk is encrypted using Secure Socket Layer (SSL) encryption.

The Information We Collect

SharkHosting collects personally identifiable information from users through online forms for ordering products and services. We may also collect information about how users use our website, for example, by tracking the number of unique views received by the pages of the website or the domains from which users originate. We use 'cookies' to track how users use our website and use IP address information to protect against fraud.

The data we collect includes:

- Full name, including surname
- Address, including postal/zip code
- Phone number
- Email address

This data is never passed to a third party outside SharkHosting without your consent unless required by local law enforcement.

You can request a copy of the data we hold about you by submitting a 'Subject Access Request' by email to contactus@sharkhosting.co.uk. We shall process your request within 28 days of receipt.

Cookies

A cookie is a small text file that is stored on a users computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time much like the cookie used for our affiliate program. You can remove persistent cookies by following directions provided in your internet browsers 'help' file. We set a persistent cookie to store your passwords, so you do not have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. If you reject cookies, you may still use our site, but you will be asked to enter your username and password again every time you closed your browser or your session has timed out.

Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information. IP addresses are tied to personally identifiable information to prevent and block abusers from using our services such as those who violate our terms of service. We use a third-party tracking service that uses cookies and log files to track non-personally identifiable information about visitors to our site in the aggregate of usage and volume statistics to determine how our users navigate through our website and to know how many users are using our services demographically. We use the information you provide about yourself or others to complete the transaction for which it is intended. This may include administering a service such as registration, email, forum, etc., or contacting you if you have indicated your permission to do so by agreeing to accept further notification and service announcement from us on your member profile page. You can choose to opt-out from receiving any further notification from your member profile page. We do not share this information with outside parties.

Communications From The Site

When we receive email, we use return email addresses to reply with the information requested. Such addresses are not used for any other purpose and are not shared with outside parties. When supplying contact information to SharkHosting you can indicate your preference if you would like to be contacted to receive information and updates about our services by logging in to your SharkHosting account, going to your member profile page and choose not to receive any further notification emails from us or other information pertaining to SharkHosting. Information you submit to us will not be used for this purpose unless you indicate this as your preference. When supplying contact information to SharkHosting you can indicate your preference on your members profile page to participate in the SharkHosting newsletter. You will receive a confirmation email from us when placing an order on our site and paying through PayPal.

Newsletter

We provide you the opportunity to 'opt-in' and 'opt-out' of our newsletter at any time. Newsletters, and other important notifications, are sent regularly and may contain information relating to your service in particular. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them at any time.