User's privacy is very important to SharkHosting. We are committed to safeguarding the information users entrust to us. Which is why we abide by and take seriously the General Data Protection Regulations (GDPR) and the EU-US Privacy Shield.
All personal information communicated with SharkHosting via SharkHosting.co.uk is encrypted using Secure Socket Layer (SSL) encryption.
The Information We Collect
SharkHosting collects personally identifiable information from users through online forms for ordering products and services. We may also collect information about how users use our website, for example, by tracking the number of unique views received by the pages of the website or the domains from which users originate. We use 'cookies' to track how users use our website and use IP address information to protect against fraud.
The data we collect includes:
- Full name, including surname
- Address, including postal/zip code
- Phone number
- Email address
This data is never passed to a third party outside SharkHosting without your consent unless required by local law enforcement.
You can request a copy of the data we hold about you by submitting a 'Subject Access Request' by email to firstname.lastname@example.org. We shall process your request within 28 days of receipt.
Communications From The Site
When we receive email, we use return email addresses to reply with the information requested. Such addresses are not used for any other purpose and are not shared with outside parties. When supplying contact information to SharkHosting you can indicate your preference if you would like to be contacted to receive information and updates about our services by logging in to your SharkHosting account, going to your member profile page and choose not to receive any further notification emails from us or other information pertaining to SharkHosting. Information you submit to us will not be used for this purpose unless you indicate this as your preference. When supplying contact information to SharkHosting you can indicate your preference on your members profile page to participate in the SharkHosting newsletter. You will receive a confirmation email from us when placing an order on our site and paying through PayPal.
We provide you the opportunity to 'opt-in' and 'opt-out' of our newsletter at any time. Newsletters, and other important notifications, are sent regularly and may contain information relating to your service in particular. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them at any time.
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*Excludes Domain Names & VPS packages.