Cloud 1 X Upgrade & Re-location

Hi, We are in the process of scheduling a full server migration for our SharkHostingCloud1X and SharkHostingCloud2X servers from Switzerland to a new Location in London, UK with NVMe disks. Our Server Status page will explain and update further when this will take place. With NVMe, the main performance boost is in file access times. There would ... Read More »

27th Jan 2021
Live Chat Support is Back!

Hi, As you may know, in December we announced changes to our live chat and support service. This meant that support would be greatly reduced via our live chat service. From the 1st February 2021, our Live Chat Support will be back once again and fully available for support queries as before. We would kindly ask that it is not abused or used as ... Read More »

21st Jan 2021
VPS is Here!

Hi, As a quick update we have been working very hard last year to put in place our VPS package for those growing websites and for those who just want to experiment. It is finally here! We have been putting this together and testing as much as we can. If there is anything we have missed, any suggestions or anything not working right please let us ... Read More »

11th Jan 2021
Changes to Our Live Chat & Support Service

Hi, We are making changes to our live chat service to help serve you better. From Monday 14th December 2020 our Live Chat service can ONLY be used for new order queries. All support requests must now be made via the Submit a Ticket option found on our website under the Support tab > Submit a Ticket. Any support related queries made via our ... Read More »

13th Dec 2020
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