Improvements to our Network

**PLEASE READ THIS IN FULL **   This is a notification about our plans for 2021 which will affect all web hosting accounts with us. Firstly, we understand and are aware of some issues affecting uptime and reliability on parts of our original server network. Therefore, over the past few months we have been implementing, testing and monitoring ... Read More »

28th Jun 2021
Important Changes to your Hosting Plan - CrossBox Removal

We're reaching out to you to inform you of some changes we're making to our servers. Recently we've begun experiencing downtime on a few of our servers. This may not have affected your server but has been a major problem for us and has been the cause of many man-hours spent tracking down the cause. Along the way we've uncovered multiple bugs in ... Read More »

14th May 2021
Cloud 1 X Upgrade & Re-location

Hi, We are in the process of scheduling a full server migration for our SharkHostingCloud1X and SharkHostingCloud2X servers from Switzerland to a new Location in London, UK with NVMe disks. Our Server Status page will explain and update further when this will take place. With NVMe, the main performance boost is in file access times. There would ... Read More »

27th Jan 2021
Live Chat Support is Back!

Hi, As you may know, in December we announced changes to our live chat and support service. This meant that support would be greatly reduced via our live chat service. From the 1st February 2021, our Live Chat Support will be back once again and fully available for support queries as before. We would kindly ask that it is not abused or used as ... Read More »

21st Jan 2021
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